Public Fairness AssessmentTM
Initiated by: M.D.

Deceptive Sales Practices by Car Dealership

(Toyota Of Longview did not negotiate fairly)
Public verdict: This is a common sales tactic designed to make you think you’re getting a better deal than you are. It sounds to me as if the claimant didn’t take the deal but is furious about the deception. Good for him (or her). I suggest that the claimant docoments the problem to the FTC and the state board regulating dealerships (often the DMV). As a constructive solution, I suggest that Toyota of Longview pays the claimant for time wasted at the dealership - probably 5-6 hours - at $50/ hour.
18 jurors voted to form this verdict and were awarded 360 RHU. Check your balance to see if you qualified. Log in
Parties has been invited to settle under the public verdict or make a counteroffer
Case description
Deceptive sales practices that are against Toyota Of Longview's advertised addemdum of quick, fair, and transparent pricing.

They changed the starting MSRP of a vehicle in negotiation without my knowledge or consent to said change in order to offset giving me a higher trade allowance.
115 total voters
How the public voted
Verdict
18 votes
"This is a common sales tactic designed to make you think you’re getting a better deal than you are. It sounds to me as if the claimant didn’t take the deal but is furious about the deception. Good for him (or her). I suggest that the claimant docoments the problem to the FTC and the state board regulating dealerships (often the DMV). As a constructive solution, I suggest that Toyota of Longview pays the claimant for time wasted at the dealership - probably 5-6 hours - at $50/ hour."
13 votes
"Was the Claimant content to pay the net price, the discounted price, for the vehicle he bought. Trade-in is merely a justification for a discount. The interesting thing is what you pay for what you want. Toyota should offer an ex-gratia payment for their mishandling - and an apology."
See who voted: 3 jury categories.View more

What happens next

Disputing parties will be invited to resolve the matter based on this public verdict. If the parties have agreed beforehand to use the results to arbitrate the case the verdict will be binding. If not, the results are nonbinding but can be used as input to guide further negotiation. Depending on the case, results may be distributed to other interested parties such as regulators and media.